Privacy Policy

1. Information We Collect

At Lumara Events, we collect information you provide directly when contacting us or making a booking:

• Full name
• Email address
• Phone number
• Postal address and postal code
• Event information (type, date, number of guests)
• Any additional information you provide in the contact form

2. Use of Information

We use your information to:

• Manage and confirm your booking
• Communicate with you about event details
• Send confirmations and reminders
• Improve our services
• Comply with legal obligations

The legal basis for processing your data is Article 6 of the GDPR: performance of a contract or pre-contractual measures (managing your booking), your consent (contact and booking forms), legitimate interest (improving our services), and compliance with legal obligations.

3. Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website does not use tracking cookies or third-party tracking technologies. Some external services (such as Google Fonts) may collect data independently according to their own privacy policies.

5. Recipients and Data Processors

To provide our services, we share your data with the following data processors:

• Web3Forms — form submission platform (contact form data).
• Vercel — web hosting.
• Google Fonts — font delivery (transmits your IP address to Google).

Some of these providers may be based in the United States; international data transfers are carried out with appropriate safeguards (standard contractual clauses of the European Commission).

6. Your Rights

You have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request deletion of your data
• Object to the processing of your data
• Request data portability
• Withdraw your consent at any time
• Not be subject to automated decision-making

You can exercise these rights by writing to lumara.infoevents@gmail.com. We will respond within a maximum of 1 month. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Data Retention

We retain your personal information only for the time necessary for the purposes for which it was collected:

• Booking and billing data: 5 years (tax obligation).
• Contact form inquiries: 1 year from the last interaction.
• Until you request deletion or withdraw your consent.

8. Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be published on this page with a revised update date.

9. Data Controller

The data controller is Lumara Events, based at Carrer Mur 24, 08760 Martorell, Barcelona, Spain. If you have questions about this privacy policy or the processing of your data, you can contact us at:

Email: lumara.infoevents@gmail.com

Phone: +34 622 03 00 32